November Update

  • Shelter: With support from Monroe County, several of our guests, are staying in a local hotel with approximately 68 guests staying at The House each night. The purpose was to promote social distancing and reduce census numbers in our local homeless shelters. We’re working hard to help them move into permanent housing so as few as possible return to our local shelters. We’re also looking at another hotel to accommodate people in need over the winter.
  • Food: Our hot meals program is not open to the community, however still operational for those staying at The House.
  • Warehouse: Our warehouse is closed and not accepting donations
  • Donations: We are not accepting any used or gently used donations at this time, only new, unwrapped items. Thank you for understanding.
  • BIG Thanks to:
    • United Way of Greater Rochester, Konar Foundation & ESL Charitable Foundation for financial assistance during this crisis
    • Black Button Distilling for hand sanitizer
    • YourCare for reusable shopping bags.
    • McQuaid Jesuit HS for organizing a food drive
    • All who’ve donated food, pizza, and various meals & food
    • All who have donated homemade masks…we cannot thank you enough for the beautiful designs. Email Brian.Keene@houseofmercyrochester.org if you’re interested & able to donate any masks to The House.

Pope Francis calls us to care for those who are vulnerable.

“Taking care of those who are sick or struggling with illness requires taking care of the whole person – including their spiritual needs,” Pope Francis said. Offering care and healing is focused not just on “the disease of an organ or of cells but of the person in his or her entirety,” he said.


Dear Friends:

House of Mercy cares deeply about our entire community, especially our guests who experience homelessness and severe poverty. Given the nature of our mission and the people we serve, House of Mercy is highly susceptible to the Coronavirus. We are making every effort to keep the House as safe and healthy as possible, implementing preventative measures and developing a response plan. As many of us are aware, the CDC has issued some guidelines for us to follow.

We have established a House of Mercy Coronavirus Task Force that will meet frequently to review our preparedness and planning. Our current priorities are:

  1. Practice & promote good hygiene
  2. Communicate regularly with our donors, staff, volunteers, and guests
  3. Review and enhance current guidelines and practices
  4. Develop a Continuity of Operation Plan

Taking care of those who are sick or struggling with illness requires taking care of the whole person – including their spiritual needs

Pope Francis

The health and safety of all that come to the House including our guests, volunteers and visitors is of utmost importance to us. If you or someone you know has a fever, cough or sneezes, please refrain from coming to The House.

Pope Francis calls us to care for those who are vulnerable.
“Taking care of those who are sick or struggling with illness requires taking care of the whole person – including their spiritual needs,” Pope Francis said. Offering care and healing is focused not just on “the disease of an organ or of cells but of the person in his or her entirety,” he said.

We will continue to share updates as they become available including temporary changes to our services and programs. All updates will also be posted on our website. Please stay safe and healthy and continue to pray for the health and wellness of all at The House, those affected by the virus and all caretakers who are working so hard to slow this virus.

May God Bless You,
Sr. Grace

PS. You may also visit our Amazon wishlist to help where needed most.