Food. Shelter. Clothing. Transportation. Health and Wellness. Clothing and furniture. Social work. Spiritual services. Advocacy assistance. Drop-in emergency services. And so much more. Every day, all day, in ways big and small, we serve Rochester’s people in need.


At the House of Mercy, you will receive love, support, and compassion from all.

Emergency Shelter

You are welcome to stay as long as you need to.


We serve a hot meal three times a day, everyday of the week. Anyone in the community is welcome to come in for a hot meal and compassion. Meal times are 8:00 AM-9:30 AM, 12:00 PM-1:30 PM, and 4:00 PM-5:30 PM.

We also have a Food Pantry which gives out food bags Monday-Friday 9:00 AM-3:00 PM.


The Warehouse stores all of our donated items. It is open Monday and Wednesday 2pm-4pm, if volunteer staffing permits, as a free store for community members.

Furniture deliveries can be arranged for individuals who have found housing in the community.

Please be advised that we are primarily a volunteer-driven ministry that gets many requests for assistance and our inventory fluctuates greatly. We ask for your patience; we will respond to you as quickly as possible and help in anyway we can.

Email with any questions.

Social Justice

The House of Mercy is committed to providing advocacy services to preserve the basic rights of our area’s homeless and poor. Some have serious psychological and emotional problems; some can’t read or write; some struggle to express themselves. We help protect their best interests when dealing with social services, the medical community, the criminal justice and legal system, utility companies, and other organizations that have a big impact on their lives.

Social Work

Our dedicated Social Work staff and partners meet with individuals living in the shelter to set up an independent living plan. They work to set goals and meet them during their stay at House of Mercy.

Spirituality Services

Religion should be a choice, not forced. We believe that spirituality gives inner strength and brings joy into our lives. That’s why spirituality services are an important part of our ministry.

Each week, we invite all to join us for Bible study, Mass and Gospel liturgy to build strength to face challenges and pray for all of those in our family. Through the House of Mercy Gospel Choir we raise up our voices and the community all around us. On special occasions, we hold services to celebrate the lives of people who mean so much to our community, such Martin Luther King, Jr.

Emergency Financial Assistance

Through our Jim Vogel Benevolent Fund, we are able to assist individuals who need financial support. This help can be for utility bills, clothing, security deposits, back rent, funerals, personal IDs, or birth certificates.

Basic Needs

Clothing, shelter, and food are all provided. We believe in radical compassion.


Guests’ may sign up for rides through our ride share book. This book is kept behind our reception desk. Guests’ are asked to sign up the day before they need a ride and a volunteer will take them where they need to go.