Volunteer Opportunities

The House of Mercy runs around the clock thanks to the help of our tireless volunteers that never give up. Now that we’ve moved to our new building located at 285 Ormond Street, we have many new volunteer opportunities!

For more information email volunteer@houseofmercyrochester.org, or call (585) 546-2580, ext. 112.

We are currently in need of the following volunteers:

Front Desk / Greeters

The front desk is the first face people see when they come to the House of Mercy. We need volunteers to help answer the phones, take donations as they come in and provide general assistance.


Light cleaning in the sleeping quarters and bathrooms including sweeping and mopping is needed during the day Monday – Sunday from 9am to Noon.


Support our residents by helping with laundry. Volunteers are needed Monday – Sunday 9am to Noon.

Clothing Distribution Room

Receive and sort clothing donations and personal care items from the public and distribute to our guests as needed. Volunteers are needed Monday – Sunday 9am to Noon.

Kitchen Volunteers

Help by preparing and serving food, washing dishes, general clean up, and working in the food pantry. We serve three meals a day, seven days a week, and we’re always in need of volunteers.

Fundraising Volunteers

Do you have experience with professional fundraising for a nonprofit or profit company? Join our volunteer fundraising committee. The fundraising committee is responsible for planning events such as our annual Christmas Dinner Dance.

IT / Computer Tech Volunteers

We are always in need of volunteers to aid us with our aging computers and technology needs.


Pictures and videos help us tell the mission of the House of Mercy and raise awareness of the homelessness in Rochester. We use photography for our website, social media and newsletters.

Grant Writing Volunteers

We are looking to start a new committee of volunteers focused on grant writing. If you have prior grant writing experience and are interested in volunteering email us at volunteer@houseofmercyrochester.org.