Hope Isn't a Privilege, It's a Promise. Every day, all day, in ways big and small, we serve Rochester's people in need. What We Do We’ve been serving our neighbors in Rochester for over 40 years. Get to know more about us and our mission. Ways to Help There are many ways you can contribute to giving others a second chance. Learn about some of them here. Volunteer Our volunteers are the heart of House of Mercy. Come join our team, and have fun connecting with your community. Join Our Contact ListFirst Name *Last Name *Email (required) *Phone Number Birthday (mm/dd) Select list(s) to subscribe toChristmas GalaConstant Contact Use. Please leave this field blank.